Peg's Cottage, HELMSLEY

Rated 1/50 by Jasrosec on 9th February 2020

"Booked to stay in Pegs Cottage through Sykes in October 2019, my partner and I were really excited due to some of the reviews we had seen but upon arriving we started to wonder whether these previous good reviews had been made up. The property was surrounded by rats, being from the countryside this isn't something new to us but having them so close to the property door was just horrific. Especially with the leptospirosis risk to ourselves and our dogs. The cottage inside smelt like stale urine and had alot of mould around every window and even the blinds. The cutlery drawer had hair and crumbs in so clearly hadn't been cleaned for a while. We chose to leave the same day after speaking to Sykes, the owner said she wasn't going to give us a full refund due to their being dog hair on the rug (because our dogs are supposed to levitate around the dog friendly cottage) and apparently there was evidence of us using the oven, which we didn't so again clearly shows it hadn't been cleaned from the previous guests. We luckily got our money back from our bank. Also dealing with the customer service team from Sykes was a challenge in itself, especially Andrea who twisted our words and lied on many occasions, one of them being that we would get a full refund from Sykes if the cottage owner decided not to give us one but then Andrea had a change of heart and decided she had never said this. All in all a very bad experience and the owner of the cottage is a very rude lady. Go to this cottage at your own risk and if you do take dogs to this dog friendly cottage then make sure they don't moult! Thanks for taking the time to read"

Rated 4/50 by AnonymousAgain on 2nd December 2019

"Stayed with our two dogs in this nice, clean and tidy, cosy little cottage for a long weekend. Would I go back again for another visit - yes!"

Rated 5/50 by Kobotiki on 13th September 2019

Rated 5/50 by Tanick on 15th September 2017

"We have just returned from a week's break at Pegs Cottage in Pockley, close to Helmsley. It was a perfect break for us and our two dogs who were secure in the grounds of the accommodation and able to explore the whole garden area. We had our own parking space which was close to the cottage and away from the road. Tonia made us all very welcome and we felt at ease when she told us our dogs were free to explore the whole garden area which was secure throughout. Our dogs loved exploring Tonia's garden as well as the small orchard where they could run around or have a leisurely sniff! The cottage is lovely, very cosy and clean with all amenities. The log burner warms the whole cottage in minutes for cosy evenings if the temperature outside is cold. The kitchen is equipped with everything you might need if you choose to prepare your own meals including different serving dishes and plates. We were provided with milk, tea, sugar and coffee as well as bedding and towels and cleaning products. The lounge flooring is wooden so easy to clean if it is wet outside and you have children or pets. The double bedroom is cosy with plenty of room to store all your clothes and the en-suite has a spacious shower with a heated towel rail. We bought fresh eggs from across the road which were probably laid the same morning we cooked them. Helmsley is a short drive from the cottage where there are a couple of small supermarkets for food shopping, pubs, deli's and many other shops and attractions. We sampled a meal from the Helmsley Spice Indian Restaurant during our stay and would highly recommend this as well as Hunters of Helmsley for fresh local produce including cheeses and pastries. We will certainly return for a visit in the future."

Rated 5/50 by David J on 9th September 2017

"Good location only a few minutes away from Helmsley with its quaint shops and vibrant Friday markets and from the abbey ruins at Rievaulx and Castle Howard with its extensive gardens and interesting history as well as access to walks on the Moors. The cottage is well quipped with all amenities including washing machine and the hostess is nearby if any help is required. We enjoyed our stay in this quiet little village with plenty of interest in the surrounding neighbourhood. The cottage was clean, comfortable and had a welcoming ambience."

Rated 5/50 by Pauline B on 2nd December 2015

"We stayed at Pegs Cottage for a weekend break. We were not disappointed the reviews were true. The owner was very helpful when I rang to arrange the key pick up,she also provided fresh milk tea and coffee. She has two beautiful dogs and your dog will be made welcome. The bungalow has level access which made it easy for my disabled husband. The rooms were spotless and the ceasefire was so hot we only needed it on low to warm both the lounge and bedroom. The shower does have a high ledge but my husband managed to get in with my help,would have been better if I had his shower stool. The village of Pockley is so pretty with chocolate box thatched cottages mingled in with the other properties. If it had not rained all weekend we could of had some lovely walks from the property. Will definitely go back next year. Also can highly recommend the Helmsley Spice Indian restaurant and take away, the meal we had was first class."

Rated 5/50 by Dawn S on 19th June 2015

"We have just returned from a week at Peg's Cottage. It's a lovely cottage, all very new and nicely decorated. The cottage is ideal for couples as it has only one double bedroom, with open storage space, and a small hanging space, open shelving and a corner dressing table, with mirror, there is a lamp on the dressing table and wall lights above the bed, the bed has extra storage below, which makes it a bit of a hard bed to sleep on. The shower is raised and has a folding door, this would not be suitable for anyone who needed level access shower, I had the help of my Partner to get in and out of the shower, the grab rail is placed too far back on the wall, nearer to the corner, away from the shower, it is very nicely tiled and has a toilet and handbasin, along with a heated towel rail, that warms the bathroom, there is a basin light with shaver point. The bungalow has laminate flooring, in the hall, lounge and bathroom, the bedroom has fitted carpet, and the kitchen has quarry tiles, with a bit of a lip between the lounge and kitchen floors, a bit of a trip hazard. The lounge is spacious with a two seater sofa, and arm chair, small TV, coffee table, and table with the TV on, a pine dining table and two dining chairs, ideal for eating breakfast and dinner. The kitchen is WOW, its a lovely kitchen anyone would love to have in their home, it has plenty of saucepans, baking sheets, and other ovenproof dishes, gorgeous work services, and a lovely deep sink with laboratory style mixer tap, microwave, electric cooker, toaster and coffee maker, washing machine and fridge, all the essentials you could need, however, a few little things like colander, grater, which would be a bonus. The cottage is centrally heated, but the icing on the cake is the gas fire, in the style of a log burner, which on a cold night would be heaven, we did try it a couple of times, and it took minutes to warm the place up, I wish we had one at home, its gorgeous. As this is her first year doing a holiday let, I can say she has thought of everything, the secure on site parking, double glazing, comfy sofa, fluffy towels, constant/instant hot water, are a big plus in a holiday cottage. When we go back to Yorkshire we will definitely book Peg's Cottage, its a safe secluded and quiet bolt hole, ideal for a relaxing holiday without constant traffic and ideal for star gazers, as no street lighting to mar the view of the sky at night. Its only 2 miles from Helmsley town centre, which has ample shops, CO-Operative, Cost Cutter, as the supermarkets, the smaller shops are a deli selling loads of cheese, olives, cooked meat, pies, bread and a wealth of pickles, jams, spreads and cakes, voted the "Best Little shop in World" and a few other small shops, selling fruit and veg, original sweetshop, gifts , jet workshop, jewellery, newsagents, flowers and clothing, for the more decreeing, there is a a Brewery, which has a shop and also does brewery tours, of the brewing process, not far from this is the Birds of Prey Centre, we didn't get chance to visit, but we will next time, there are pubs, restaurant's and take a ways, Fish and chips, and a department store Browns, and for that really special gift, they have a shop Monsoons for Moorcroft, and it is the real deal, along with antiques shops and all the usual gift shops, Friday is Market Day, we tried the Chocolate Brownies, made local, they were to die for, along with the antique stalls and the usual weekly market stalls, Helmsley is the place to visit and to stay at Peg's is perfect, relaxing, quiet and ideal for that special get away. AS Tonia has two lovely dogs, its ideal for anyone who likes pets, the dogs are gorgeous, and well behaved, its the new jewell in the crown of the Yorkshire Dales, one not to be missed. Check it out!!! you won't be disappointed, I promise you."